This privacy notice explains how Nelly McNally looks after the personal information you give us or what we learn by having you as a client. The choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
TOPICS:
WHAT INFORMATION WE COLLECT ABOUT YOU
We collect information about you when you book an appointment for a service or treatment, visit Nelly McNally for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.
The information you give us may include your name, address, email address, phone number, and relevant history, which may suggest that a service or treatment should not go ahead or certain products should not be used (e.g. allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.
For clients under 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.
HOW INFORMATION ABOUT YOU WILL BE USED
In law, we are allowed to use personal information, including sharing it outside
Nelly McNally only if we have a proper reason to do so, for example:
We will, therefore, share your information with
We have rigorous data protection and security policies in place with all our suppliers.
Some of the people working in Nelly McNally are self-employed. Where software systems and reception facilities are shared, our self-employed colleagues will have access to your information.
We will not share your information with any other third party without your consent except to help prevent fraud or if required to do so by law.
MARKETING
We want to send you information about products and services that may interest you. We will ask for your consent to receive marketing information.
If you have consented to receive marketing, you may opt out later.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third-party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact john@nellymcnally.co.uk
EMPLOYMENT
The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.
HOW LONG YOUR INFORMATION WILL BE KEPT FOR
Unless you request otherwise, we will keep your information to contact you no more than for a maximum of 1 year from your last visit to Nelly McNally.
After a year, we will delete all your personal information, except for your name, relevant client history (e.g. allergy test records, which we keep for four years) and financial transactions (which we must keep for six years).
Information about unsuccessful job applicants will be deleted after four months.
See our data retention policy for further information, including employee data.
WHERE YOUR INFORMATION IS KEPT
Go Daddy
Your information is stored within the European Economic Area on secure servers provided by Go Daddy & Fresha. Any payment transactions are encrypted. Sending information via
the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the personal information that we hold about you. This will generally be free unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.
If you would like a copy of some or all of your personal information, please contact john@nellymcnally.co.uk.
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
You have the right to ask us to object to our use of your personal information or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.
E-NEWSLETTERS
We email e-newsletters to inform you about products, services and treatments provided by our Nelly McNally. You have the opportunity to unsubscribe from e-newsletters at any time.
E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, and the times, dates and frequency of activity. We use this information to refine future email campaigns and provide more relevant content based on your activity.
COOKIES
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track website visitor use and compile statistical reports on website activity. For further information, visit www.aboutcookies.orgor www.allaboutcookies.org
You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
See our cookies policy here.
CHANGES TO OUR PRIVACY NOTICE
We keep our privacy notice under regular review and will place any updates on this webpage. This privacy notice was last updated on 04/12/2023.
HOW TO CONTACT US
Please get in touch with us if you have any questions about our privacy notice or information we hold about you:
You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern:
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